You have all the right skills and tons of experience so you should be just the right person for the cruise job you’re applying for. But how does your personality fit with that unique combination of skills and values that employers are looking for?
How do you convey in your cover letter and resume that you have the right personality?
Crafting your resume and cover letter to reflect your personality is equally as important as showcasing your skills and experience. Cruise lines want crew members that are energetic, outgoing, approachable, able to solve problems and able to get along with others.
They also want employees that are easily trainable, with good listening skills, adaptable to change and goal-driven. These skills are commonly referred to as “soft skills”. It’s one thing to demonstrate these qualities during an interview, but you need to get an invitation to that interview first!
If your cover letter isn’t interesting or your resume looks too much like every other resume they’ve received, you won’t stand out enough to get an interview. You need to utilize your soft skills throughout especially in the sections on skills and work experience.
• Give specific examples on your resume of sales goals that you exceeded or the sales techniques that made you successful. Explain how you adapted to the changes involved in relocating or how you cross-trained and learned additional useful skills.
• Next, show your enthusiasm by stating your readiness and preparation for working on any cruise ship. For example, your cover letter could say something like, “My passport is valid until June 2020″.
Also, remember if you’re looking for a career on cruise ships, it’s not enough to say you have good communication skills, you have to show how you can use those skills. Applicants for all cruise ship positions will benefit from knowing exactly what it means to be a good communicator. The cruise industry, like many land-based industries, want employees that will be a positive voice for their company.
• How well will you represent the cruise line when faced with an unhappy passenger?
• How well will you communicate with other employees and managers?
Many job applicants write that they have “good communication skills” on their resume. The bottom line, however, is that cruise line employers want to know how you will interact with passengers and crew members. Does your resume show that you will be able to:
• deal with all sorts of situations quickly and appropriately.
• find common ground with a disgruntled passenger or crew member.
• establish rapport with passengers and crew members in order to diffuse a delicate situation.
• stay calm and professional under pressure.
• deal with situations with the patience required.
Cruise ships disembark new passengers at the end of every cruise. Will you make a positive impression using your communication skills on the job? Listening skills are a significant part of the communication process. As they say, good listeners make good communicators. How well do you fit into this?
Behind the scenes, each department will experience some turnover of crew members on every cruise. Since crew members come from all over the world representing different cultures, how adaptable will you be in trying to communicate with people who may not have English as their first language? Of course, having a second language will always be a bonus.
Show Your Best Side
Having your resume and cover letter stand apart from other applicants is the key to landing an interview and potentially, a cruise ship career. Showing your communication skills by being able to describe how well you communicate goes a whole lot further than just saying you are a good communicator, even your emails during the application process, show how well you communicate.
So make sure everything you say on your cover letter and resume show your best side and communicates how you will deal with the situations the person in the job will face. Communicate how you are the best person for the job.
Personality and Communication are Vital for Cruise Ship Jobs